Eco Circular Pty Ltd (“Eco Circular“, “we“, “us” or “our“) is committed to protecting your privacy and managing your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, store, and disclose personal information, both online and offline — including through our website www.eco-circular.com and temporary platform https://eco-circular.com.

If you have any questions, you can contact us at enquiries@eco-circular.com.

1. Personal Information We Collect

We may collect and hold the following types of personal information:

• Name
• Contact details (email, phone number, mailing or street address)
• Company or organisation information
• Preferences, feedback, or opinions you provide
• Information submitted via enquiry or registration forms
• Records of services you have enquired about or received
• Device, browser, and session data (including IP address, geolocation, and site usage behaviour)
• Communications with our website and team
• Information from social media or third-party platforms you connect with us through
• Any other personal information you directly or indirectly provide

We collect personal information directly from you or via third parties you authorise, including through forms, email, website interaction, or social media engagement.

2. Use of Personal Information

We use your personal information for the following purposes:

• To provide access to our website and services
• To respond to enquiries or provide support
• For administrative and internal record-keeping purposes
• To improve our website, services, and user experience through analytics
• To send updates, marketing material or promotions (with your consent)
• To comply with legal obligations
• To assess expressions of interest from providers or partners
• To consider job applications (if applicable)

3. Disclosure to Third Parties

We may disclose your personal information to:

• Third-party service providers (e.g. IT, hosting, analytics, marketing, communications)
• Related contractors or business partners
• Legal, regulatory or enforcement bodies as required by law
• Entities involved in a business restructure, sale, or transfer
• Third-party platforms like Google Analytics or Meta (some data may be stored outside Australia)

By providing us your personal information, you consent to these disclosures and acknowledge that some third parties may operate outside Australia, where local privacy laws may differ.

4. Your Rights & Controlling Your Information

Consent:
By using our site or services, you agree to the terms of this Privacy Policy. You may withdraw consent at any time by contacting us.

Access & Correction:
You may request access to or correction of the personal information we hold about you. We may charge an administrative fee and reserve the right to refuse access in limited cases permitted by law.

Restrict or Opt-Out:
You may opt out of direct marketing at any time by contacting us or using the unsubscribe link provided in our communications.

Third-Party Submissions:
If you provide us with personal information about another individual, you must have their consent to do so.

Complaints:
If you believe your privacy rights have been breached, contact us at enquiries@eco-circular.com. We’ll investigate and respond to your complaint promptly in writing.

5. Data Security

We are committed to safeguarding your information. We implement reasonable physical, technical, and administrative measures to protect personal data from misuse, interference, loss, or unauthorised access.

However, no internet transmission is fully secure. Any exchange of data is done at your own risk.

6. Cookies & Tracking

Our website may use cookies and tracking tools to enhance your experience and understand user behaviour. These technologies may collect data on your device, browser, usage patterns, and interaction with our site or marketing campaigns.

You can manage or disable cookies via your browser settings. Note that doing so may affect your site experience.

7. Third-Party Links

Our website may include links to third-party websites. We do not control these websites and are not responsible for their privacy practices. We recommend reviewing the privacy policies of any external sites you visit.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at www.eco-circular.com. Please review it periodically to stay informed.

9. Contact Us

Eco Circular Pty Ltd
Email: enquiries@eco-circular.com
Website: www.eco-circular.com